Privacy Policy

Playverse Arena ("we", "us") is a gaming parlour operated by Proprietor Name (sole proprietor) at Shop No. 07, Jay Haresh Building, Playverse Arena, Vimal Dairy Rd, Kashi Nagar, Bhayandar East, Mira Bhayandar, Maharashtra 401105. This policy explains what personal data we collect and how we use it.

What we collect

• Name and mobile number when you book a slot, register for an event or contact us on WhatsApp or phone.
• Booking details such as date, time, console and number of players.
• Payment reference details if you pay online (card or bank details are handled by the payment provider, not stored by us).
• Basic, anonymous website usage statistics.
• CCTV footage recorded on our premises for safety and security.

How we use it

• To confirm, manage and remind you about bookings and events.
• To send offers and event updates, only if you have agreed to receive them. You can opt out anytime by replying STOP.
• To meet legal, tax and safety obligations.

Sharing

We do not sell your personal data. We share it only with service providers who help us run the business (such as payment gateways and messaging services) or when required by law.

Children

For players under 18, bookings and event registrations should be made by, or with the consent of, a parent or guardian.

Retention and your rights

We keep personal data only as long as needed for the purposes above or as required by law. You may ask us to access, correct or delete your data by writing to playversearenabhayander@gmail.com.

Contact

Questions about this policy: playversearenabhayander@gmail.com or +91 8655624002.